Infrastructure service for data analysis and processing for the quicker and more accurate results to minimize the process and time to manage data that mitigates the human error for the better solutions.
The automated answering system which provides the products and services information quickly base on a set of frequent questions. The line can be transferred to Call Center to interact with the staff smoothly. A social survey is accessible to evaluate the CSI Score by Chatbot as a Service, which is provided by INET Dell Cloud Smart Business. Therefore, the marketing and sales team is connected to the customer 24 hours without time limitation. The service is available via Facebook, Web Chat Messenger and Line.
Service the software for data analysis and display the results as the online graph with Near Real-time update so the administrator team monitor the data to make a quick decision for planning or resolving problems timely.
Big Data is an organization that employs the data from different divisions, such as database, files or data, and data from social media, which the data size is very huge and causes the problem to IT. Therefore, Big Data and Data Analytic service is developed to analyze data and enhance the products and services efficiency. Moreover, it facilitates the management and storage system.
Infrastructure service for Big Data Solution to analyze, evaluate and predict the possibility that is more reliable than using the human experience solely. The service, along with the tools and equipment facilitating the analysis and processing, simplifies Data Science function. It supports Hortonworks and Cloudera.